thread Re: I setup on my pc but use the ipad for pos. How do I update app?? in Archived Discussions (Read Only)

I setup on my computer but I use the iPad for Square POS. How do I update app??

24-47-22 — Mon, 12 Mar 2018 18:02:00 GMT

My items are all setup on my pc, but use ipad at pos. I created 2 new items with photo each that are not transfering to ipad.

Also how do I update app?

Re: I setup on my pc but use the ipad for pos. How do I update app??

VanKalkerFarms — Fri, 09 Mar 2018 21:47:27 GMT

I would recommend signing out of the Square POS app and then signing back in forcing it to do a new download of your Square account items and settings.

Re: I setup on my pc but use the ipad for pos. How do I update app??

24-47-22 — Thu, 08 Mar 2018 21:59:41 GMT

I tried signing out and back in but it still didnt transfer my photos of 2 new items.

Re: I setup on my computer but use the iPad for Square POS. How do I update app??

puka — Mon, 12 Mar 2018 18:02:18 GMT

Hey @24-47-22!

To update your app, you would need to go to the App Store within your iPad then go to the Updates section. If you're still experiencing this issue after updating to the latest version, let us know!

Re: I setup on my pc but use the ipad for pos. How do I update app??

24-47-22 — Sun, 11 Mar 2018 18:10:32 GMT

Updated app for Square Pos but my photos didn't transfer.

Re: I setup on my pc but use the ipad for pos. How do I update app??

Helen — Mon, 12 Mar 2018 18:10:29 GMT

Hmm, that sounds strange @24-47-22!

These troubleshooting steps for the Point of Sale app should help! You might need to sign out of the app and sign back in again, or delete and reinstall the app. I also recommend making sure you've signed in with the correct email address (in case you have two accounts)!