https://community.squareup.com/t5/Archived-Discussions-Read-Only/Hardware-and-account-questions/m-p/377449#M4538 <P>Hello <a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/456557">@lovemusica</a> and thanks for your post. I'm so sorry your lost your smartphone passcode. Unfortunately we won't be able to help with that issue; you'll probably need to contact either your phone maker or visit a store where you have cell phone service. If you'd like to order new hardware to use for your Square account, you can access that in your Square Dashboard or from <A href="https://squareup.com/us/en/hardware" target="_blank" rel="noopener"><STRONG>this link</STRONG></A>. Have you remembered your password for your Square account?</P> Thu, 30 Jun 2022 17:26:08 GMT HC_Charlie 2022-06-30T17:26:08Z https://community.squareup.com/t5/Archived-Discussions-Read-Only/Hardware-and-account-questions/m-p/376277#M4537 <P>I'v&nbsp; lost the passcode for my smartphone,&nbsp; so I can't process payments with the square insert. Also I would like to upgrade to a small terminal.</P> <P>&nbsp;</P> <P><FONT size="1 2 3 4 5 6 7">[This post was moved to the how-to section by a moderator from the "Re: Meet the Order Manager product team: Which workflows are most critical to managing orders?" event.]</FONT></P> Mon, 27 Jun 2022 21:57:33 GMT https://community.squareup.com/t5/Archived-Discussions-Read-Only/Hardware-and-account-questions/m-p/376277#M4537 lovemusica 2022-06-27T21:57:33Z https://community.squareup.com/t5/Archived-Discussions-Read-Only/Hardware-and-account-questions/m-p/377449#M4538 <P>Hello <a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/456557">@lovemusica</a> and thanks for your post. I'm so sorry your lost your smartphone passcode. Unfortunately we won't be able to help with that issue; you'll probably need to contact either your phone maker or visit a store where you have cell phone service. If you'd like to order new hardware to use for your Square account, you can access that in your Square Dashboard or from <A href="https://squareup.com/us/en/hardware" target="_blank" rel="noopener"><STRONG>this link</STRONG></A>. Have you remembered your password for your Square account?</P> Thu, 30 Jun 2022 17:26:08 GMT https://community.squareup.com/t5/Archived-Discussions-Read-Only/Hardware-and-account-questions/m-p/377449#M4538 HC_Charlie 2022-06-30T17:26:08Z