thread Error when adding item to cart in Archived Discussions (Read Only)

Error when adding item to cart

bbntcustoms — Sun, 26 Jun 2022 17:33:17 GMT

Hello everyone!

I was trying to create a link for buyers to purchase a flag football practice pack, but once the link was created with and without variations (sizes) it says "There was an error. Please try again" in red. I don't know what I'm doing wrong. Crazy thing is I have created an item for many customers to purchase merchandise, but have never run into this issue. Please help!

Re: Error when adding item to cart

Arie — Wed, 29 Jun 2022 00:35:48 GMT

Hey @bbntcustoms,

Thanks for getting back in touch with us here in the Seller Community 👋

I'm sorry to hear about the trouble with your checkout links - have you had a chance to go through our troubleshooting guide here yet? Feel free to send through your checkout link here, too, so we can take a look. Sometimes, deleting and re-creating a checkout link is a good idea too. Looking forward to hearing back from you!