thread Re: already have an account. Have a new phone and need app for phone in Archived Discussions (Read Only)

I have a new phone

Maxine — Mon, 12 Mar 2018 15:45:25 GMT

I already have an account. Have a new phone and need app for phone.

Re: already have an account. Have a new phone and need app for phone

VanKalkerFarms — Sun, 11 Mar 2018 15:05:09 GMT

just got to your phone's App store, Apple AppStore or Google Play Store, and download the Square POS app. once it is downloaded sign in with your email address and password and all your items and settings will automatically download from the Square cloud servers.

Re: I have a new phone

Papa452 — Sun, 03 Apr 2022 21:54:47 GMT

I have done all of that but it still want let me swap any card

Re: I have a new phone

_Violet — Mon, 04 Apr 2022 16:54:55 GMT

Hi @Papa452 - Thanks for reaching out to us with your question. I see this is your first post in the Seller Community so I'd like to officially welcome you! 🎉👏

Sorry to hear that you're having some trouble with swiped payments. I recommend trying the troubleshooting steps for your Magstripe reader listed in this Support Article.

If you are still experiencing this issue after troubleshooting, please reach out directly to our Support Team here for further assistance.

I hope this information is helpful and is able to resolve this issue but please do let me know if you have any additional questions.