thread Re: Remove password restrictions for functions on POS app in Archived Discussions (Read Only)

Remove password restrictions for functions on POS app

TheWell — Fri, 16 Mar 2018 20:40:30 GMT

When I access certain functions on the POS app, such as Gift and Credit Cards on file, at one of my locations it asks for a passcode to be entered. But, all of my other locations allow immediate access to that on their registers without a passcode lock. I can't find where to disable the passcode at. The one location that requires a passcode is the most problamatic because it is the location that most frequently accesses the card on file function. Thanks in advance for any assistance! You guys are all great!

Re: Remove password restrictions for functions on POS app

Chad — Sat, 17 Mar 2018 23:12:00 GMT

Hello @TheWell! I'm sorry to hear that this has been giving you so much trouble!

At this specific location you will have to head to settings on the Point of Sale App. From here head to Employee Management and then toggle off Enable Employee Passcode Access.

If you run into any issues please let me know!

Re: Remove password restrictions for functions on POS app

TheWell — Sun, 18 Mar 2018 15:45:14 GMT

Hey Chad,

Thanks for the response. This is where it gets weird, Employee Management is disabled... Any other ideas?

Thanks!

Re: Remove password restrictions for functions on POS app

Chad — Tue, 20 Mar 2018 16:34:07 GMT

@TheWell interesting, that is really weird. Have you tried deleting and reinstalling the app?

Re: Remove password restrictions for functions on POS app

TheWell — Tue, 20 Mar 2018 17:04:40 GMT

No. I'll try that next. Thanks!

Re: Remove password restrictions for functions on POS app

Chad — Tue, 20 Mar 2018 17:09:23 GMT

@TheWell sounds good! Let me know how it goes.