thread Re: Where are my Online Orders? in Archived Discussions (Read Only)

Where are my Online Orders?

naspinski — Thu, 29 Mar 2018 02:08:13 GMT

I am submitting orders through the API online and they seem to be registering just fine, but nowhere on the dashboard or app can I find "Orders" - it seems to be mentioned in discussion, but I can't seem to find it anywhere, am I missing a setting?

Where is my Remote Orders section in Settings?

naspinski — Thu, 29 Mar 2018 02:19:00 GMT

According to this: https://www.sellercommunity.com/t5/Food-Beverage-Group-Discussion/When-an-order-is-made-online-can-the-orders-auto-print-to-the/td-p/4630 I should have an Orders section under the Hardware section - it's just not there - how do I get that?

Re: Where are my Online Orders?

Helen — Fri, 30 Mar 2018 20:40:05 GMT

Hello @naspinski! If you're using the Orders API an order is always associated with a Transaction so you have itemized data. You should see the itemized amounts when you click on a Transaction in your Dashboard (it breaks it per item, quantity, and price).

If you're still not seeing this can you reply here and so our API specialist can follow up with you?