thread Re: Charging Square fee to customer for manually-entered transaction in Archived Discussions (Read Only)

Charging Square fee to customer for manually-entered transaction

MarcyAllenLaw — Fri, 13 Apr 2018 16:18:24 GMT

So my goal was to charge a customers card to where they paid the square fees and we where being paid a total of $100. The math should be simple 3.5% is $3.50 plus .15 cents is $3.65 totalling $103.65. That's what I charged them. What we actually got was not $100 but $99.87 and the fee was $3.78 . Where is my math wrong here?

Re: Charging Square fee to customer for manually-entered transaction

Ron — Fri, 13 Apr 2018 22:07:31 GMT

Because you are being charged a fee for the total amount of $103.65. Not just the $100.00! You pay your fee on the total amount you charge your customer.

Re: Charging Square fee to customer for manually-entered transaction

VanKalkerFarms — Sat, 14 Apr 2018 11:58:22 GMT

It is because you are taking 3.5% of the additional money added also, so you have to take into account for that too.

$3.50 for CC charge

$.15 for swipe on manual

$.13 for the CC charge on the $3.50

so take your total you want to net. Times it by 1.0363 and add $.15. Your net after fees should be what you want.

Example

If manually entering a $100 sale

use 3.63% + $.15

100*1.0363=103.63

103.63+.15=103.78

charge 103.78 and your fee from square will be $3.63 + $.15 netting $100

also check where you are because in many states it is illegal to pass the fee on to the customer even if visa and MasterCard allow it.

Re: Charging Square fee to customer for manually-entered transaction

LevitateLove — Thu, 07 May 2020 16:26:08 GMT

I recall a while back I could charge the fee to the customer and square automatically charge them. am I wrong or did square change how they charge the fee. I know when I first started with square I selected a place that charged the fee to the customer. Now I cannot find it....

HMMMM

Re: Charging Square fee to customer for manually-entered transaction

Rec — Wed, 24 Jun 2020 18:59:00 GMT

Hello, did you ever found out how to set this up?

Re: Charging Square fee to customer for manually-entered transaction

LevitateLove — Mon, 28 Jun 2021 17:53:42 GMT

No I have not!

Re: Charging Square fee to customer for manually-entered transaction

Mgill — Mon, 28 Jun 2021 18:48:16 GMT

Very helpful. I need help also… I need to talk to a live person at square! I was charged twice, once through square and once through weebly. I can’t seem to get anyone at either company. I’m worried that my customers are being charged twice.