thread Question about acquiring customer emails in Archived Discussions (Read Only)

Question about acquiring customer emails

Camsam — Mon, 14 May 2018 20:26:14 GMT

In my customers records, under "instant profiles," a lot of my customers don't have an email, but it does say that their email is reachable "via marketing," and then asks me if i want to create an email campaign. Does this mean that I can email them... to get their email? Or something else? I don't understand how I can email them if I don't have access to them. Thanks!

Re: Question about acquiring customer emails

VanKalkerFarms — Tue, 15 May 2018 11:30:09 GMT

that means the customer gave their email address for getting a receipt. to see their emails you must collect them separately in customer directory. you can use the email collection feature of the app.

https://squareup.com/help/us/en/article/5976-get-started-with-email-collection-tools