thread Bank account different than linked debit card question? in Archived Discussions (Read Only)

Bank account different than linked debit card question?

Coloradoseo — Tue, 15 May 2018 12:22:25 GMT

Hi all!

So I had a deposit go to my bank account associated with my debit card on Square.

The problem is my debit card is from one bank and my bank account on file is from another bank.

So does the system override my bank account and go to the bank associated with the debit card or the bank account on file?

like basically they are supposed to be the same.

Re: Bank account different than linked debit card question?

VanKalkerFarms — Wed, 16 May 2018 12:26:59 GMT

you can have a bank account and debit card account at 2 different banks. I'm not sure what happened and the only way to figure out an issue like this is to call and have a customer service rep look into it as we can't see your account in this forum.

https://squareup.com/help/contact

Click "Other"

Click "I don't see my issue"

Click "Call Support"

Write down your Customer Code

Call 1 (855) 700-6000