Making an audio file digital download item

sydneystorm — Thu, 20 Apr 2023 18:18:53 GMT

I am currently attempting to create a digital download item for sale. It is a 15m audio file.

The current tutorial found here:

https://squareup.com/help/us/en/article/6876-add-a-digital-item-to-square-online-store

Indicates that I can select 'item type' when creating an item BUT that option appears to have moved or changed since the tutorial was written.

Going through the options available, I have not been able to find the 'item type' option menu.

Is there a newer tutorial available or does anyone in the community know the current process for creating a digital item for sale?

Re: Making an audio file digital download item

TheRealChipA — Thu, 20 Apr 2023 18:31:15 GMT

Hi @sydneystorm. I think you might be trying to add an item from your master item list on your dashboard. That won’t work. You need to go into Online from your dashboard, then to Items -> Site Items -> Create new item. The item type is the first field on that screen.

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Making an audio file digital download item

Re: Making an audio file digital download item