thread Re: How do I reset Auto-Assign Ticket Numbers? in Archived Discussions (Read Only)

Can you reset the order ticket number to start with number one each day?

ptf — Mon, 28 May 2018 19:33:28 GMT

Can you reset the order ticket number to start with number one each day?

Re: Can you reset the order ticket number to start with number one each day?

Helen — Tue, 29 May 2018 18:23:38 GMT

It's not possible to set the order ticket number to restart start at one again each day @pft.

However, you can change your Order Tickets settings so that you enter a custom number for each ticket instead. That'll give you more control.

To change your Order Ticket settings:

Navigate to the Settings section of the POS app.
Tap Printers > Order Tickets.
Select the option to Enter Custom Number or Name.
Tap the back arrow in the upper left to return to your settings.

How do I reset Auto-Assign Ticket Numbers?

Cocohodo — Sun, 08 Jul 2018 18:39:04 GMT

Like the title, how do I reset Auto-Assign Ticket Numbers?

I wanna start my opening with order number 1 everyday, so that all the employees can know how many orders we got so far during the day.

I cannot find that function yet.

Anyboday knows?

Re: How do I reset Auto-Assign Ticket Numbers?

EJ_ — Tue, 10 Jul 2018 16:31:12 GMT

Hi @Cocohodo

I've moved your post over to this existing thread, as your fellow seller @ptf had the same question.

This isn't an available feature right now, but I can see how it would make orders a bit easier to manage as far as count during the day.

You can also use your transactions report for the day to show this information as well.

Re: Can you reset the order ticket number to start with number one each day?

JandDRockinWW — Tue, 17 Jul 2018 18:13:28 GMT

We would like this function (along with the thread we started 2 years ago, Text messaging feature) as well. Also, it would be nice that the numbers be continuous until the drawer is closed. In other words, you start at 1 and it keeps going up till you end the drawer. If I am working on order 98 and someone (such as this elderly lady at this one show) who just ordered with a ticket number 12, it makes it easier on the operator to say I am working on 98, it should be just a few more minutes than to have to explain the system (some people, for whatever reason, do not understand).

Thanks!!

Can you reset a order ticket number ????

panello — Fri, 20 Jul 2018 18:09:24 GMT

This reply created from merging an existing thread: "Can you reset a order ticket number ????" The author has been notified via email.

Please implement the functions
1. Be able to reset the order number for each day, starting service at a random number is stupid.
2. Training mode! I've got a heap of transactions for training purposes and now can't clear them.

I wish I knew this before I purchased it, think I would have have got with a system that address these issues .

Re: Can you reset a order ticket number ????

zhihua — Mon, 15 Apr 2019 06:37:57 GMT

Would you please implement the ability to reset the auto assigned number back to 1?

Ideally automactially reset to 1 at the beginning of each business day.

Re: Can you reset the order ticket number to start with number one each day?

3Rivers — Tue, 04 May 2021 20:26:54 GMT

When Will you add ability to reset the order ticket number to 1 each day.

Re: Can you reset the order ticket number to start with number one each day?

Hula_Cowgirl — Wed, 07 Jul 2021 14:32:43 GMT

We need the ability to reset the ticket counter to 1 everyday as well as not having a rollover to 1 after the 99th customer. Ideally the counter would not stop until the user resets it back to 0.

Re: Can you reset the order ticket number to start with number one each day?

AdamDM — Sat, 21 May 2022 02:04:22 GMT

At sometime last November (2021), I specifically remember seeing a spot where I could change the order numbers to restart every day or just roll through until 100 and restart, but now I can’t figure out how to do it