thread Re: Ecards and shipping charges in Archived Discussions (Read Only)

Ecards and shipping charges

safsac — Fri, 15 Jun 2018 06:00:13 GMT

Will a customer still be charged shipping when using an e-card? For example, the items total $18 and there is a $2.50 shipping charge, so the order total is $20.50. They have an e-card for $25. Will only the $18 go against the eCard and then they get charged $2.50 for shipping, or will the entire $20.50 go against the eCard and they pay no shipping?

Just to clarify, this purchase would be done and an online storefront. And I have all purchases at my online store set up with a $2.50 shipping charge.

Re: Ecards and shipping charges

VanKalkerFarms — Fri, 15 Jun 2018 12:35:40 GMT

none of the egift cards I've sold have had a shipping charge added to them.

Re: Ecards and shipping charges

safsac — Fri, 15 Jun 2018 14:34:22 GMT

I am talking about when someone tries to redeem the ecard by purchasing something at my online store.....(not when the ecard itself is purchased). Do the ecards get applied to the ENTIRE order (including shipping).....or do they just get applied to the item sales and then shipping is tagged on regardless?

Re: Ecards and shipping charges

VanKalkerFarms — Fri, 15 Jun 2018 15:59:24 GMT

sorry. whatever their total is will be applied towards the gift card if there is enough value on the gift card.