thread How to add customer address to an electronic order in Archived Discussions (Read Only)

How to add customer address to an electronic order

jkotsiovos — Fri, 22 Jun 2018 04:16:02 GMT

I accept electronic orders and need to have the customer's address information on file. When the customer checks out, it does not ask them for their address. How can I have their address as a required field during checkout?

Re: How to add customer address to an electronic order

Greg-Saginaw — Thu, 12 Jul 2018 15:41:20 GMT

I am looking for the same resolution. It is very redundant to have to go back and ask for the person's snail mail address. Please help Square UP.

Re: How to add customer address to an electronic order

Chad — Sat, 14 Jul 2018 19:35:41 GMT

Hello @jkostsiovos and @Greg-Saginaw!

Currently electronic orders on the Online Store will only collect a customers email address and phone number. The reasoning behind this is that electronic orders typically don't include a physical item that needs to be shipped.

If you need a customers shipping address I recommend updating your delivery method to shipping so you can capture this information on each sale that you make.

Re: How to add customer address to an electronic order

Kevin_farming — Mon, 28 Jan 2019 17:52:13 GMT

I agree with the other guys this needs to be an option for online orders, so we don't have to approve the orders, but still have a customers address for other necessary purposes. I think this is more common that you think. Make it a feature