Can I change the location on an Invoice after its been paid?

konlineauctions — Tue, 26 Jun 2018 23:05:18 GMT

While I was on vacation for 2 days, my office help created invoices under the wrong location. These invoices have since been paid. Is there a way that I can change the location to the correct location after the invoice has been paid?

Re: Can I change the location on an Invoice after its been paid?

Helen — Tue, 26 Jun 2018 23:10:25 GMT

@konlineauctions It isn't possible to change the location of an Invoice after is has been sent to your customer, or after it has been paid by your customer.

You could refund the Invoices and resend them from the correct location, but you'd need to contact your customers to let them know what happened, and then ask them to pay the invoice again.

Sorry for the trouble this caused after your vacation. I'll share your experience with the Invoice team.

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Can I change the location on an Invoice after its been paid?

Re: Can I change the location on an Invoice after its been paid?