https://community.squareup.com/t5/Archived-Discussions-Read-Only/Is-it-possible-to-suppress-a-customer-group-from-an-email-sent/m-p/86212#M42031 <P><a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/118214">@BKWST</a> There isn't a way remove individual customers from a smart groups (i.e. one of the automatically created groups, like the <STRONG>Reachable</STRONG> group.)</P> <P>&nbsp;</P> <P>Have you tried creating a new group to send this campaign? You can do this from&nbsp;a campaign:</P> <OL> <LI>From the Audience section click the option&nbsp;<STRONG>Create New Group</STRONG>.&nbsp;</LI> <LI>Click <STRONG>Manual Group </STRONG>and you'll be able to select the customers who want to contact.</LI> <LI>Click <STRONG>Use and Save for future campaigns</STRONG> and set a name for the group, or the group to use with future campaigns or click<STRONG>&nbsp;Use only for this campaign</STRONG>.</LI> </OL> <P>You can also <A href="https://squareup.com/help/us/en/article/6245#directory-groups" target="_blank">create a group from your online Square Dashboard</A>.&nbsp;</P> <P>&nbsp;</P> <P>I hope this helps but if you have any questions about this please let me know!&nbsp;</P> Tue, 03 Jul 2018 22:38:03 GMT Helen 2018-07-03T22:38:03Z https://community.squareup.com/t5/Archived-Discussions-Read-Only/Is-it-possible-to-suppress-a-customer-group-from-an-email-sent/m-p/86020#M42030 <P>We are a winery that has a wine club - I would like to only send a wine club communication to these folks that is separate from the rest of our customer base.&nbsp; However, I believe everyone who has purchased from us is on the Reachable list - is there any way to suppress one or more customer groups from a send that goes out to all?</P> Mon, 02 Jul 2018 16:47:18 GMT https://community.squareup.com/t5/Archived-Discussions-Read-Only/Is-it-possible-to-suppress-a-customer-group-from-an-email-sent/m-p/86020#M42030 BKWST 2018-07-02T16:47:18Z https://community.squareup.com/t5/Archived-Discussions-Read-Only/Is-it-possible-to-suppress-a-customer-group-from-an-email-sent/m-p/86212#M42031 <P><a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/118214">@BKWST</a> There isn't a way remove individual customers from a smart groups (i.e. one of the automatically created groups, like the <STRONG>Reachable</STRONG> group.)</P> <P>&nbsp;</P> <P>Have you tried creating a new group to send this campaign? You can do this from&nbsp;a campaign:</P> <OL> <LI>From the Audience section click the option&nbsp;<STRONG>Create New Group</STRONG>.&nbsp;</LI> <LI>Click <STRONG>Manual Group </STRONG>and you'll be able to select the customers who want to contact.</LI> <LI>Click <STRONG>Use and Save for future campaigns</STRONG> and set a name for the group, or the group to use with future campaigns or click<STRONG>&nbsp;Use only for this campaign</STRONG>.</LI> </OL> <P>You can also <A href="https://squareup.com/help/us/en/article/6245#directory-groups" target="_blank">create a group from your online Square Dashboard</A>.&nbsp;</P> <P>&nbsp;</P> <P>I hope this helps but if you have any questions about this please let me know!&nbsp;</P> Tue, 03 Jul 2018 22:38:03 GMT https://community.squareup.com/t5/Archived-Discussions-Read-Only/Is-it-possible-to-suppress-a-customer-group-from-an-email-sent/m-p/86212#M42031 Helen 2018-07-03T22:38:03Z