thread Re: Some people sign up for the loyalty program and are inactive for months. How do I delete them in Archived Discussions (Read Only) https://community.squareup.com/t5/Archived-Discussions-Read-Only/Some-people-sign-up-for-the-loyalty-program-and-are-inactive-for/m-p/86993#M41919 <P>How does it cost you money? Isn't square loyalty based on visits? or is it based on number of loyal customers?</P> Thu, 12 Jul 2018 16:18:10 GMT cupzcoffeeaz 2018-07-12T16:18:10Z Some people sign up for the loyalty program and are inactive for months. How do I delete them https://community.squareup.com/t5/Archived-Discussions-Read-Only/Some-people-sign-up-for-the-loyalty-program-and-are-inactive-for/m-p/86847#M41917 <P>Tourists sign up and never return, costing me&nbsp; $$. How can I search for these people in a list and subsequently delete them.</P> Wed, 11 Jul 2018 00:01:49 GMT https://community.squareup.com/t5/Archived-Discussions-Read-Only/Some-people-sign-up-for-the-loyalty-program-and-are-inactive-for/m-p/86847#M41917 higgles2 2018-07-11T00:01:49Z Re: Some people sign up for the loyalty program and are inactive for months. How do I delete them https://community.squareup.com/t5/Archived-Discussions-Read-Only/Some-people-sign-up-for-the-loyalty-program-and-are-inactive-for/m-p/86923#M41918 <P>Hey <a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/100738">@higgles2</a>!</P><P>&nbsp;</P><P>To manage your Loyalty customers, you would just need to head to your Customer Directory within your Square Dashboard. From there, you would need to filter your list from <STRONG>All Customers</STRONG> to to <STRONG>Loyalty Participants</STRONG> and then tap on <STRONG>Last Visit</STRONG>&nbsp;which will organize the list in ascending or descending order of the last time they visited. Once you've filtered it to your preference, you can select the customer's name to edit or delete their profile. Hope that helps!</P> Wed, 11 Jul 2018 20:43:04 GMT https://community.squareup.com/t5/Archived-Discussions-Read-Only/Some-people-sign-up-for-the-loyalty-program-and-are-inactive-for/m-p/86923#M41918 puka 2018-07-11T20:43:04Z Re: Some people sign up for the loyalty program and are inactive for months. How do I delete them https://community.squareup.com/t5/Archived-Discussions-Read-Only/Some-people-sign-up-for-the-loyalty-program-and-are-inactive-for/m-p/86993#M41919 <P>How does it cost you money? Isn't square loyalty based on visits? or is it based on number of loyal customers?</P> Thu, 12 Jul 2018 16:18:10 GMT https://community.squareup.com/t5/Archived-Discussions-Read-Only/Some-people-sign-up-for-the-loyalty-program-and-are-inactive-for/m-p/86993#M41919 cupzcoffeeaz 2018-07-12T16:18:10Z