https://community.squareup.com/t5/Archived-Discussions-Read-Only/Email-Marketing-Can-I-redeem-coupons-via-customer-profile/m-p/88253#M41687 <DIV data-contents="true"> <DIV class="" data-block="true" data-editor="7uasp" data-offset-key="1njjk-0-0"> <DIV class="_1mf _1mj" data-offset-key="1njjk-0-0"><SPAN data-offset-key="1njjk-0-0">The customer profile update has taken away the option to redeem coupons that were sent via marketing, the only option we see now is to void the coupon.</SPAN></DIV> </DIV> <DIV class="" data-block="true" data-editor="7uasp" data-offset-key="40ee5-0-0"> <DIV class="_1mf _1mj" data-offset-key="40ee5-0-0"><SPAN data-offset-key="40ee5-0-0">&nbsp;</SPAN></DIV> </DIV> <DIV class="" data-block="true" data-editor="7uasp" data-offset-key="374bj-0-0"> <DIV class="_1mf _1mj" data-offset-key="374bj-0-0"><SPAN data-offset-key="374bj-0-0">We have several older customers that aren't exactly the best at email.</SPAN></DIV> </DIV> <DIV class="" data-block="true" data-editor="7uasp" data-offset-key="7mld7-0-0"> <DIV class="_1mf _1mj" data-offset-key="7mld7-0-0"><SPAN data-offset-key="7mld7-0-0">&nbsp;</SPAN></DIV> </DIV> <DIV class="" data-block="true" data-editor="7uasp" data-offset-key="259cm-0-0"> <DIV class="_1mf _1mj" data-offset-key="259cm-0-0"><SPAN data-offset-key="259cm-0-0">Is there anyway to bring this option back? </SPAN></DIV> </DIV> </DIV> Thu, 02 Aug 2018 23:25:03 GMT CashsCleaners 2018-08-02T23:25:03Z https://community.squareup.com/t5/Archived-Discussions-Read-Only/Email-Marketing-Can-I-redeem-coupons-via-customer-profile/m-p/88253#M41687 <DIV data-contents="true"> <DIV class="" data-block="true" data-editor="7uasp" data-offset-key="1njjk-0-0"> <DIV class="_1mf _1mj" data-offset-key="1njjk-0-0"><SPAN data-offset-key="1njjk-0-0">The customer profile update has taken away the option to redeem coupons that were sent via marketing, the only option we see now is to void the coupon.</SPAN></DIV> </DIV> <DIV class="" data-block="true" data-editor="7uasp" data-offset-key="40ee5-0-0"> <DIV class="_1mf _1mj" data-offset-key="40ee5-0-0"><SPAN data-offset-key="40ee5-0-0">&nbsp;</SPAN></DIV> </DIV> <DIV class="" data-block="true" data-editor="7uasp" data-offset-key="374bj-0-0"> <DIV class="_1mf _1mj" data-offset-key="374bj-0-0"><SPAN data-offset-key="374bj-0-0">We have several older customers that aren't exactly the best at email.</SPAN></DIV> </DIV> <DIV class="" data-block="true" data-editor="7uasp" data-offset-key="7mld7-0-0"> <DIV class="_1mf _1mj" data-offset-key="7mld7-0-0"><SPAN data-offset-key="7mld7-0-0">&nbsp;</SPAN></DIV> </DIV> <DIV class="" data-block="true" data-editor="7uasp" data-offset-key="259cm-0-0"> <DIV class="_1mf _1mj" data-offset-key="259cm-0-0"><SPAN data-offset-key="259cm-0-0">Is there anyway to bring this option back? </SPAN></DIV> </DIV> </DIV> Thu, 02 Aug 2018 23:25:03 GMT https://community.squareup.com/t5/Archived-Discussions-Read-Only/Email-Marketing-Can-I-redeem-coupons-via-customer-profile/m-p/88253#M41687 CashsCleaners 2018-08-02T23:25:03Z https://community.squareup.com/t5/Archived-Discussions-Read-Only/Email-Marketing-Can-I-redeem-coupons-via-customer-profile/m-p/88974#M41688 <P><a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/1575">@CashsCleaners</a> I'm really sorry to keep you waiting! Can you provide a bit more information about what you were doing before the update? Were your customers letting you know they received an email, but they didn't have the code to hand? Or they found the code difficult to locate from the email? A bit more information will help me to pinpoint what might have changed!</P> Thu, 02 Aug 2018 23:24:08 GMT https://community.squareup.com/t5/Archived-Discussions-Read-Only/Email-Marketing-Can-I-redeem-coupons-via-customer-profile/m-p/88974#M41688 Helen 2018-08-02T23:24:08Z