thread Re: How to check loyalty points for customers? in Archived Discussions (Read Only)

How to check loyalty points for customers?

kmxvapes — Tue, 23 Apr 2019 20:04:45 GMT

On the old system before the update although I like the new one better my customers received 2 texts one for receipt and pne for loyalty. Now I have to keep logging into the computer to get their points for them. Is there something I am missing on how they check the points or is it possible to put the points on the receipt?

Thanks

Sean

Re: How to check loyalty points for customers

Chad — Thu, 02 Aug 2018 00:01:04 GMT

Hello @kmxvapes! I'm glad to hear that you're enjoying the updates so far.

So your customers should still receive a text message when they receive a point or star on a purchase. The text message will come with a link to their Loyalty Status Page. You can see an example of the Customer Loyalty Status Page in our product update.

Also you can check their points from the customers tab on the app! It will be listed in the middle of their profile. You'll have to scroll down a little to see it. 🙂

If you still have questions please feel free to reach out to me!

Re: How to check loyalty points for customers?

Helen — Tue, 23 Apr 2019 20:16:56 GMT

Hello! I have a quick update: your customers can now also check their status from a Loyalty status page online. From this page they can view their status (e.g. how many points/stars they've earned) and details about your program rewards. Learn more about sharing your Loyalty Status page in this Product Update post!