thread Re: html code in service description can be seen on pop-up in Archived Discussions (Read Only)

html code in service description can be seen on pop-up

Tadhana — Thu, 28 Jul 2022 10:12:51 GMT

I added html code to my service descriptions to break it up a bit so that it wasn't a long paragraph and it looks great on my website. However, when you hit "Book Now" and the service selection pop-up comes up with descriptions, you can see the html code. Has anyone dealt with this and been able to fix it?

Re: html code in service description can be seen on pop-up

BernadetteA — Sat, 30 Jul 2022 02:28:55 GMT

Welcome to the Seller Community, @Tadhana 😊

I don't think I am familiar with this.. can you post a link to the page on your site with the code so we can take a look?

Thanks in advance!

Re: html code in service description can be seen on pop-up

Tadhana — Sat, 30 Jul 2022 08:46:05 GMT

https://www.tadhanaesthetics.com/s/appointments

I’ve changed my descriptions since I posted this but I put the code back in on the first service. On the page that you land on, you can see it says *Popular Service* then drops down to the next line. If you click to book that service, a pop-up will come up and if you hit “More Info” on that first service you will see the <br> code.

Re: html code in service description can be seen on pop-up

BernadetteA — Sun, 31 Jul 2022 23:58:54 GMT

Thanks. I do see what you mean. It's possible the popup is not configured to read custom or added code. I can try to check with the team, but I'm not sure if this is something that can be changed. 🤔

I appreciate your continued patience, and I'll let you know as soon as I hear back from them. 🙂