thread Re: I am trying to add an item in Archived Discussions (Read Only)

I am trying to add an item

sheilalowe — Mon, 27 Aug 2018 17:33:52 GMT

The item is not showing up in my store.

Chad — Wed, 29 Aug 2018 23:18:31 GMT

Hello @sheilalowe, I'm sorry to hear about the trouble.

Are you having trouble importing an item on your Online Store? Could you give me a summary of what happens when you try and add the item?

I'll keep an eye out for your reply! 👀

donrice56 — Wed, 13 Apr 2022 19:29:03 GMT

I have tried to get the item to list on my on-line store, but everything I have tried does not seem to work.

donrice56 — Wed, 13 Apr 2022 19:30:19 GMT

The item is in my store, but I have not been able to get it to list on my website.

donrice56 — Wed, 13 Apr 2022 19:31:40 GMT

The Item is listed in my store, but it has not shown up on my website.

JJ_ — Fri, 15 Apr 2022 21:56:18 GMT

Hello @donrice56 and Welcome to the Seller Community

I suggest making sure that Item Sync is enabled on your Item Sync Settings. This setting is located under Square Online > Items > Item Sync.

Here is how it should be displayed:

I hope this information is helpful!