thread Email/text for reminder but NOT for initial appt set up in Archived Discussions (Read Only)

Email/text for reminder but NOT for initial appt set up

Keara-P — Tue, 28 Aug 2018 19:52:12 GMT

Hi there,

I am currently in the process of transitioning from Booker to Square for my appointments. Is there a way to have an email/text go out to my client two days prior to their appt and NOT have them receive a notification once I have moved their appt from my current booking app to square? I am moving appts that were booked months ago, well into winter and I don't want my clients receving a notifcation right now that their appt was just booked. But when I played around with square, if I booked myself an appt and chose to not have a notification sent out immediately after booking, I did NOT receive a reminder notification two days prior to my appt either.

PLEASE HELP!!!!

Re: Email/text for reminder but NOT for initial appt set up

Chad — Sat, 01 Sep 2018 23:45:26 GMT

Hello @Keara-P, welcome to the Seller Community!

Currently this is a feature request for Square Appointments. I'll make sure to share your request with our Appointments Team!

Re: Email/text for reminder but NOT for initial appt set up

Mariah_p — Wed, 09 Sep 2020 22:40:06 GMT

I am having the same issue! Can you help?