thread Re: Online Email Subscription integration with Square Marketing. in Archived Discussions (Read Only)

How do I collect emails for Square marketing?

Debroseberry — Fri, 31 Aug 2018 20:58:36 GMT

The title of this thread has been edited from the original: Square marketing

Does the emails that are collected via credit card transactions feed square marketing ir do I have to collect the emails?

Re: Square marketing

VanKalkerFarms — Fri, 31 Aug 2018 20:45:17 GMT

those emails do go toward your marketing, but I would collect them separately too with the email collection feature. those collected via receipt screen you don't have access to, only Square does, but if you collect them with email collection then you have access to the data and can export it if you wish.

https://squareup.com/help/us/en/article/5976-get-started-with-email-collection-tools

Online Email Subscription integration with Square Marketing.

mikeysal — Thu, 18 Feb 2021 14:31:56 GMT

I feel like I am going crazy, because this seems so obvious and maybe I am missing something. I created a "newsletter signup" online to attract a specific audience who have the link. I want to be able to send them exclusive discounts and updates based on this specific email sign up...but it doesnt automatically create a customer list in square marketing?! Like, I have to export from square online, and import to a new customer group in marketing? AND I will have to update this manually anytime someone new signs up? This cant be right can it?

I am having trouble finding new emails I collected through an email campaign in square marketing

gouvgolf — Sat, 20 Feb 2021 21:41:06 GMT

I am new to square marketing. I have developed a website through my dashboard and put in an email request form on my web page. I put in a practice email into the form on the web page but How do I find any new emails generated by this? Where do I view these new email address, How do I get a name attached to these new emails? Is there a tutorial/ letter associated to this?

Re: Online Email Subscription integration with Square Marketing.

nika — Sat, 20 Feb 2021 22:42:49 GMT

Hey @mikeysal!

Before I jump into this, are you using Square's email collection embed form or a third party's collection form?

Re: Online Email Subscription integration with Square Marketing.

mikeysal — Sat, 20 Feb 2021 22:50:03 GMT

Square online to capture, square marketing to send newsletter.

Re: I am having trouble finding new emails I collected through an email campaign in square marketing

ashc — Mon, 22 Feb 2021 14:22:53 GMT

Hi @gouvgolf,

I moved your post to a thread where this question has been answered already.

Check out the Best Answer above for details.

In the future, don't hesitate to search your question first here or on the Support Center for your quickest answer too!

Re: Online Email Subscription integration with Square Marketing.

snailbear — Thu, 25 Mar 2021 01:25:54 GMT

Hello! Did this get answered? I'm trying to figure out how the newsletter campaigns work as well!

Re: Online Email Subscription integration with Square Marketing.

PeardaleFarm — Mon, 12 Apr 2021 15:18:57 GMT

I would like to know the same thing. I want to have different sign-up forms for people interested in different products. Then I want to email those groups individually. Is there a way to create an online sign up that is added to a certain group?

Re: Online Email Subscription integration with Square Marketing.

Kassi_ — Thu, 15 Apr 2021 20:58:50 GMT

Hey there, @PeardaleFarm -

There is an option to customize the hosted sign up page and the embedded sign up form (to an extent).

Unfortunately, there isn't an option to create and save different versions of the page. Any sorting would have to be done on the back end, manually.

Or you can filter the Customer Directory and create a "Smart Group" based on the Items filter.

The whole feature you're asking about would be a Feature Request for our Product Team. I would be able to tag this internally, so it will get to them.

Appreciate you taking the time to ask about this and providing feedback.

Re: Online Email Subscription integration with Square Marketing.

TKRich — Fri, 11 Jun 2021 00:44:11 GMT

Hi,

I can't find where the emails go once someone completes the pop up to stay in touch. Where are the newsletter email subscribers going so I can generate a list. Thanks.

Re: Online Email Subscription integration with Square Marketing.

Valentina — Fri, 11 Jun 2021 15:50:08 GMT

Hi there, @TKRich 👋

Customers who sign up for your mailing list will be reflected in the Collected Emails group of your Customer Directory.

P.S. Welcome to the Seller Community ✨

Re: Online Email Subscription integration with Square Marketing.

TKRich — Sat, 12 Jun 2021 03:01:18 GMT

Thank you. I sent a few test emails and didn't see them. it must take a day to populate and add to the list. Thank you so much.

How to see the names of customers who signs up for newsletter?

LovvelysGlamCo — Wed, 14 Jul 2021 16:49:50 GMT

Hi, I am trying to figure out how to receive notifications or see the names of customers that sign up to receive my newsletters .

Re: How to see the names of customers who signs up for newsletter?

Valentina — Thu, 15 Jul 2021 22:25:02 GMT

Hi there @LovvelysGlamCo 👋

Customers who sign up for your mailing list will be reflected in the Collected Emails group of your Customer Directory.

P.S. Welcome to the Seller Community ✨

Re: How do I collect emails for Square marketing?

SamuelDesgagne1 — Fri, 04 Feb 2022 15:05:55 GMT

Where do we access those email from the online store?

Re: How do I collect emails for Square marketing?

Kassi_ — Mon, 07 Feb 2022 21:02:26 GMT

Great question, @SamuelDesgagne1 -

When you're in your Dashboard under the Online tab, have you tried going to Communication?

This is where those email addresses would end up. If you don't see them there, please let me know and I will circle back.

I will keep an eye out for your reply👀.

Re: How do I collect emails for Square marketing?

SamuelDesgagne1 — Mon, 07 Feb 2022 21:08:26 GMT

Since it's not a popup window, it should not be there. Mine is the footer option in the website editor.

Re: Online Email Subscription integration with Square Marketing.

Sharonb — Wed, 09 Feb 2022 12:08:30 GMT

Mine didn't. There is nothing there and I know of people who have signed up.

Mines not working at all

Re: How do I collect emails for Square marketing?

Sharonb — Wed, 09 Feb 2022 12:18:13 GMT

I found them go to:

Home - Online - Marketing- Mailing list- All