thread My customer wants to use their saved card, but has to keep re-entering it. in Archived Discussions (Read Only)

How can customer pay invoice with card on file?

Jakespals — Fri, 07 Sep 2018 16:31:26 GMT

I, as well as my customer, was under the impression that when a card was saved on file, they could pay invoices with that card. Instead of having to type it in for every invoice. Is there a way for her to pay it using the card she has on file?

Re: How can customer pay invoice with card on file

VanKalkerFarms — Fri, 07 Sep 2018 11:19:19 GMT

you can. here is the information to pay with a card on file.

https://squareup.com/help/us/en/article/5797-use-card-on-file-with-square-invoices

My customer wants to use their saved card, but has to keep re-entering it.

moveabilities — Fri, 15 Apr 2022 19:47:03 GMT

I have had a few customers save their cc's on file. I know that I can create an invoice and charge their card, but THEY are not able to use that saved card. They keep having to re-enter their info.

Am I missing something?

I want them to be able to pay their invoices rather than ME having to go into their invoice and charge their card.

Please advise.

Thank you

Re: My customer wants to use their saved card, but has to keep re-entering it.

_Violet — Sun, 17 Apr 2022 22:22:19 GMT

Hi @moveabilities - Thanks for reaching out to us here on the Square Seller Community👋

I went ahead and merged your post to an existing thread where other Square Sellers have discussed using the Card on File feature for Square Invoices.

Please see the reply from one of our Super Sellers, @VANKALKERFARMS, which has been marked as the Best Answer.

I hope this information is helpful but please do let me know if you have any additional questions.