thread Re: reciept in Archived Discussions (Read Only)

How do I set up a reciept to include the item purchased?

epiphysis — Thu, 20 Sep 2018 15:21:50 GMT

The title of this thread has been edited from the original: receipt

how do I set up a reciept to include the item purchased?

Re: reciept

VanKalkerFarms — Thu, 20 Sep 2018 14:01:28 GMT

I'm not sure what you mean as the items on the transaction being processed will be included on the receipt.

Re: reciept

epiphysis — Thu, 20 Sep 2018 14:34:21 GMT

I want the reciept to state what was purchased.

Re: reciept

Helen — Thu, 20 Sep 2018 21:02:53 GMT

Hello @epiphysis!

It sounds like you might not have created any items yet? You can create items online (enter a name for your product, set the price, set stock level) or you can create items from a mobile device.

When you've created an item, you'll see an item list in Checkout section of the app. You can then tap on the item name to add it to the sale and they'll automatically be included on your customer's receipt.

If you have any questions about this let me know!

Re: reciept

epiphysis — Fri, 21 Sep 2018 01:01:25 GMT

thank you, Helen, I did create items, but I am having trouble posting them on the person's information. It looks like it should be easy so I will continue to try!

Re: reciept

Helen — Fri, 21 Sep 2018 19:05:43 GMT

Practice will help! In the meantime this YouTube video shows how to add items to a sale (fast forward to 0:34). The steps to add an item and swipe a payment card are in our Support Center too!

Let us know if you're still having trouble or keep in mind you can call our CS team. Sometimes it helps to talk through the steps!