2-step verification

CarmenF1 — Mon, 08 Oct 2018 01:28:09 GMT

I was not logging in but got a 2-factor authentication code on my phone. Is something wrong? Does it mean someone tried to log in to my account?

Thanks.

Re: 2-step verification

EJ_ — Wed, 10 Oct 2018 17:20:35 GMT

That sounds strange @CarmenF1

Unfortunately it is fraud season, so this might happen from time to time. So long as you have that 2-factor authentication setup, you should be fully protected from things like this.

Even without 2-factor enabled, you're also protected by the password security as well as the device notification email that lets you know when someone signs in on a new device.

It's better to be on the safe side of things, so I recommend changing your password to your Square account and also the email account that you signed up with.

If you see anything strange on your account at all, give us a call immediately and we can investigate.

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2-step verification

Re: 2-step verification