thread Re: Paying invoices through email in Archived Discussions (Read Only)

Paying invoices through email

np1 — Sat, 03 Nov 2018 16:56:09 GMT

I sent an email invoice to myself before sending it to customers to see how they pay. It shows no way to pay from that invoice what do they have to do to pay

Re: Paying invoices through email

VanKalkerFarms — Sun, 04 Nov 2018 00:57:57 GMT

If you send it to yourself it won't show up as an option to pay.

Re: Paying invoices through email

DaoDeJing — Sun, 04 Nov 2018 04:51:17 GMT

I understand this concern, as I've had it myself. As VanKalkerFarms has stated, the payment option won't show up if you send an invoice to an email associated with your Square account (to avoid potential fraud from people sending money to themselves). The payment option also doesn't show when you "preview" the invoice, which adds to the confusion.

If you do an internet search for "Square invoice" however, and look at image results, you'll see examples of what a Square invoice looks like to the recipient.

Re: Paying invoices through email

puka — Sun, 04 Nov 2018 16:01:06 GMT

Welcome to the Community, @np1!

Both @VanKalkerFarms and @DaoDeJing hit the nail on the head. You can find the article that @DaoDeJing mentioned at Pay Invoices with Square. This details all the steps the customer needs to take to pay the Invoice and includes some graphics for what it looks like on their end.

If you have any other questions, let us know!