thread Re: How do I list myself as a medical provider in Square? in Archived Discussions (Read Only)

How do I list myself as a medical provider in Square?

AnnaLMT — Wed, 07 Nov 2018 01:55:45 GMT

I am a licensed massage therapist and I want to accept both HSA and FSA credit card payments for massage. I understand that Square has to have me listed as a medical provider so that it states that on the reciept. How do I do this?

Re: How do I list myself as a medical provider in Square?

VanKalkerFarms — Wed, 07 Nov 2018 15:42:27 GMT

Contact Square Customer Support and they can change your MCC (merchant category code) to one that will accept those types of cards.

https://squareup.com/help/contact

Click "Other"

Click "I don't see my issue"

Click "Call Support"

Write down your Customer Code

Call 1 (855) 700-6000

Re: How do I list myself as a medical provider in Square?

EJ_ — Wed, 07 Nov 2018 15:41:54 GMT

Hi @AnnaLMT

The answer @VanKalkerFarms provided is correct here. You can only make this change by contacting our CS Team directly, and they can switch this for you on the back end.

They'll ask you for some details about your business to determine the best fit, but they should be able to get this taken care of for you within a few minutes.

Re: How do I list myself as a medical provider in Square?

AnnaLMT — Fri, 09 Nov 2018 14:38:50 GMT

Thank you so very much! Learning new things every day to help grow my business 🙂

Re: How do I list myself as a medical provider in Square?

AnnaLMT — Fri, 09 Nov 2018 14:39:49 GMT

Thank you @EJ_ ! I really appreciate your reply and support!

How do I list myself as a medical provider in Square?

SLHartnett — Tue, 13 Nov 2018 15:19:53 GMT

This post was created by merging from an original thread titled "How do I list myself as a medical provider in Square?"

I am a medical provider, Licensed Independent Clinical social Worker. How do I list myself this wayso I can charge HSA ans FSA cards

Re: How do I list myself as a medical provider in Square?

VanKalkerFarms — Tue, 13 Nov 2018 14:15:13 GMT

Contact Square Customer Support and they can change your MCC (merchant category code) to one that will accept those types of cards.

https://squareup.com/help/contact

Click "Other"

Click "I don't see my issue"

Click "Call Support"

Write down your Customer Code

Call 1 855 700 6000

My square app is not accepting an FSA card

jpk2919 — Fri, 01 May 2020 19:46:48 GMT

Hello,

My square app is not accepting an FSA card from a new client for counseling/therapy sessions. Does anyone have any advice?

Thanks,

Jim

Re: My square app is not accepting an FSA card

nika — Sat, 02 May 2020 21:36:19 GMT

Hey @jpk2919- It sound like your MCC (Merchant Category Code) might need to be changed. Take a look at @GlassDale's answer with instructions on how to contact our CS team. They'll need to make that change for you.

Re: How do I list myself as a medical provider in Square?

jpk2919 — Mon, 04 May 2020 15:43:14 GMT

Thanks!