thread Re: open tickets work square terminal? in Archived Discussions (Read Only)

Will open tickets work on Square Terminal?

renacotti — Tue, 13 Nov 2018 15:37:05 GMT

Does the open ticket option work on the new square terminal device?

Thanks.

Re: open tickets work square terminal?

VanKalkerFarms — Tue, 13 Nov 2018 14:12:20 GMT

Yes, it does support open tickets, so you will be able to have tickets synced between devices.

Re: open tickets work square terminal?

renacotti — Tue, 13 Nov 2018 15:30:08 GMT

Thank you!

Re: open tickets work square terminal?

Mac_McCabe — Sat, 01 Jun 2019 17:35:37 GMT

What are the steps to turning the function on?

Re: open tickets work square terminal?

puka — Sun, 02 Jun 2019 00:22:08 GMT

Hi @Mac_McCabe - You can find the steps to turning on Open Tickets at Use Open Tickets with Square.

Re: open tickets work square terminal?

JailhouseTaps — Wed, 18 Nov 2020 15:54:56 GMT

The "Use Open Tickets with Square" link provides these instructions:

Turn On Open Tickets
From the Square app, tap the three horizontal lines in the upper right corner to navigate to the menu or the down arrow at the top of the Square Register.

Tap Settings > Open Tickets.

Tap Open Tickets and toggle the feature on.

We are using the Square app, however, there are no "three horizontal lines in the upper right corner" that will allow us to navigate to the menu. Any suggestions on accessing the menu from the app or from the dashboard?