thread Custom Reports with Fees Column in Archived Discussions (Read Only)

Custom Reports with Fees Column

FairfaxStation — Wed, 05 Dec 2018 14:52:05 GMT

I have built several reports, but now for some reason, when I am filtering by device, by item, and by payment, I do not have an option to select the fees column. That is needed so I know for a specific item how much in fees are being deducted for our charge payments.

I am continuously receiving a column error configuration when I use gross and net, well duh, I don't have the option to select fees, so my money does not line up.

What happened, did something change, I cannot even get it in the general reports.

Re: Custom Reports with Fees Column

Tom — Thu, 06 Dec 2018 19:49:16 GMT

Thanks for flagging this, @FairfaxStation, and sorry for the confusion.

I went to check on this in my test account, and I was able to add the Fees column by heading over to Custom Reports > Create New Report > Edit Columns > check Fees. If that option is still not showing up for you, I'd suggest giving these troubleshooting tips a run-through: Square Dashboard Troubleshooting.

Hope that clears things up right away—if not, please let our Customer Success Team know. They'll be able to take a look behind the scenes. Happy to help with any other questions!