https://community.squareup.com/t5/Archived-Discussions-Read-Only/Why-isn-t-my-online-booking-requiring-a-card/m-p/103392#M38354 <P>I have changed my cancellation policy to no-show protection to require a card when booking online but it’s not making them put their card info in??</P> <P>Why? And how do I fix this?&nbsp;</P> Thu, 13 Dec 2018 18:23:25 GMT Siesietheesti 2018-12-13T18:23:25Z https://community.squareup.com/t5/Archived-Discussions-Read-Only/Why-isn-t-my-online-booking-requiring-a-card/m-p/103392#M38354 <P>I have changed my cancellation policy to no-show protection to require a card when booking online but it’s not making them put their card info in??</P> <P>Why? And how do I fix this?&nbsp;</P> Thu, 13 Dec 2018 18:23:25 GMT https://community.squareup.com/t5/Archived-Discussions-Read-Only/Why-isn-t-my-online-booking-requiring-a-card/m-p/103392#M38354 Siesietheesti 2018-12-13T18:23:25Z https://community.squareup.com/t5/Archived-Discussions-Read-Only/Why-isn-t-my-online-booking-requiring-a-card/m-p/103435#M38355 <P>maybe something isn't turned on all the way or set up correctly.&nbsp; This article explains how to enable no-show.&nbsp; there are some tips in there about where the item or service is set up to start with too.&nbsp; <A href="https://squareup.com/help/us/en/article/5493-set-a-custom-cancellation-policy-with-square-appointments" target="_blank">https://squareup.com/help/us/en/article/5493-set-a-custom-cancellation-policy-with-square-appointments</A></P> Thu, 13 Dec 2018 21:19:26 GMT https://community.squareup.com/t5/Archived-Discussions-Read-Only/Why-isn-t-my-online-booking-requiring-a-card/m-p/103435#M38355 VanKalkerFarms 2018-12-13T21:19:26Z