thread Re: Opening the cash drawer via "No Sale" Exploit? in Archived Discussions (Read Only)

Opening the cash drawer via "No Sale" Exploit?

Boondocks — Sat, 15 Dec 2018 07:28:54 GMT

I had a server show me that they can pop open the cash register by opening a a new table... order nothing... and hit charge and it pops open the cash drawer, but it leaves a time stamp of the table number and "No Sale" on the list of transactions.

Why are they allowed to open the cash drawer this way?

Re: Opening the cash drawer via "No Sale" Exploit?

ryanwanner — Sat, 15 Dec 2018 21:36:28 GMT

Are you using employee management? If you're not the system defaults to 100% availablity to everyone on the register.

If you are using employee management, it sounds like there's a setting not quite correct in your employee permissions.

On your dashboard, go to Employees->Permissions. Look for the job code you've set up for your team, and uncheck where it says "Manage and Open Drawers."

Re: Opening the cash drawer via "No Sale" Exploit?

Pattipopcorn — Fri, 21 Dec 2018 21:40:06 GMT

Following those steps will the employees be allowed to start and end a drawer for their shift?

Re: Opening the cash drawer via "No Sale" Exploit?

EJ_ — Mon, 24 Dec 2018 01:41:39 GMT

@Pattipopcorn The roles and permissions won't impact their ability to start and end a cash drawer session within the Cash Drawer Management feature.

This would only restrict the ability to open the Cash Drawer itself.