https://community.squareup.com/t5/Archived-Discussions-Read-Only/egift-card/m-p/105174#M37828 <P>I have a customer here that has printed off her egift card page that was sent to here but and she wants to use it but I don't see the 12 digit giftcard code on it anywhere and there isn't a gift card under her email in the system</P> Thu, 03 Jan 2019 18:36:15 GMT bladeanfeather 2019-01-03T18:36:15Z https://community.squareup.com/t5/Archived-Discussions-Read-Only/egift-card/m-p/105174#M37828 <P>I have a customer here that has printed off her egift card page that was sent to here but and she wants to use it but I don't see the 12 digit giftcard code on it anywhere and there isn't a gift card under her email in the system</P> Thu, 03 Jan 2019 18:36:15 GMT https://community.squareup.com/t5/Archived-Discussions-Read-Only/egift-card/m-p/105174#M37828 bladeanfeather 2019-01-03T18:36:15Z https://community.squareup.com/t5/Archived-Discussions-Read-Only/egift-card/m-p/105451#M37829 <P>That definitely sounds weird <a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/146147">@bladeanfeather</a>.&nbsp;</P> <P>&nbsp;</P> <P>The eGift Card email should have the 16 digit code on it. I recommend reaching out to our <A href="https://squareup.com/help/us/en/contact?panel=469ECD09BEE2" target="_blank">Customer Success Team</A> so they can take a look at this.&nbsp;</P> Sat, 05 Jan 2019 18:56:25 GMT https://community.squareup.com/t5/Archived-Discussions-Read-Only/egift-card/m-p/105451#M37829 Chad 2019-01-05T18:56:25Z