thread Square Sync to WooCommerce Overwrites Attributes Text in Archived Discussions (Read Only)

Square Sync to WooCommerce Overwrites Attributes Text

Grounded — Tue, 08 Jan 2019 14:46:04 GMT

Got my Square synced to my WooCommerce setup, then made my product edits in Woo. Things like changing the "Attributes" text to say what I wanted it to say, hiding the attributes on a product page, etc. Everything was looking exactly how I wanted.

THEN....

Woo and Square synced again, and I lost all the customizations I made inside Woo. Ugh.

Workarounds?

Re: Square Sync to WooCommerce Overwrites Attributes Text

Helen — Thu, 10 Jan 2019 23:33:47 GMT

Oh no! I'm really sorry that you lost your customizations @Grounded. 😞

If you haven't arleady I suggest contacting WooCommerce directly for help recovering your work. I'm tagging @Woo_Phil here too to see if he can share any workarounds or ways to prevent this from happening here.

Re: Square Sync to WooCommerce Overwrites Attributes Text

Woo_Phil — Fri, 11 Jan 2019 14:28:56 GMT

@Grounded I would suggest opening a ticket with our (WooCommerce) team, as Helen suggested.

Aside from Inventory, product information such as description or variation names are only automatically synced from WooCommerce to Square, not the other way around. To sync that information from Square to WooCommerce you would need to do a manual Square > WooCommerce bulk sync. If you didn't do that, then something is wrong on your site and our team will need more information and to have a look at your site.

Re: Square Sync to WooCommerce Overwrites Attributes Text

Tyrone — Mon, 29 Jul 2019 19:02:22 GMT

since the recent update i have Square overwriting stock levels with 0 ... the product has stock in Square but on the site it shows Zero?

any ideas?

Re: Square Sync to WooCommerce Overwrites Attributes Text

kellyj — Tue, 30 Jul 2019 19:30:11 GMT

@Tyrone

We answered your question about this in our other thread. I'd make sure you have opened a ticket with WooCommerce as well so we can get to the bottom of this for you.