thread Re: Changing instagram business map location in Archived Discussions (Read Only)

Changing instagram business map location

stefaniargl — Thu, 10 Jan 2019 02:45:56 GMT

I changed the address of the salon I am working but my instagram shows the previous location on their map rather than the new address that was updated through here.

Re: Changing instagram business map location

Chad — Sun, 13 Jan 2019 00:27:22 GMT

Hey @stefaniargl!

Is your Instagram page connected to your Facebook business page? If so, that's were you would make the change. 🙂

Re: Changing instagram business map location

HypePriestess — Fri, 17 May 2019 04:59:25 GMT

Hey there,

I'm having this same issue, except it's showing a map of my home -_-

My business address is current on my Facebook Business page, and there's no where else on Square where I've put my personal home address.

Thanks in advance,

Lacey

Re: Changing instagram business map location

kellyj — Sat, 18 May 2019 19:00:58 GMT

@HypePriestess

Hey Lacey! Thanks for your post. I'm actually escalating your case to our Customer Success team who can get this map updated for you. They should reach out shortly.

Re: Changing instagram business map location

HypePriestess — Sun, 19 May 2019 05:51:22 GMT

Thanks so much! @kellyj

Re: Changing instagram business map location

KittyC — Sun, 17 May 2020 16:35:47 GMT

The map is showing my home address not the business address listed in Contacts How can I get this corrected they are 40 miles apart!

Re: Changing instagram business map location

ashc — Mon, 18 May 2020 13:19:39 GMT

Hi @KittyC! Welcome to the Community.

You can update your business location on your online Dashboard.

There's a spot to update this under Account & Settings and also on your Appointments dashboard.

Let me know once you've done so and if that resolves your issue!

Re: Changing business map location

KittyC — Mon, 18 May 2020 22:23:52 GMT

I got the address to update BUT the Map is still showing my home address....can you assist?

Re: Changing business map location

JustinC — Tue, 19 May 2020 15:58:27 GMT

Hey @KittyC - our Appointments Team can manually update the map location on their end. Just give them a ring here.