Cash Drawer / Cash Envelope

Chester1 — Sun, 13 Jan 2019 16:46:58 GMT

I have one station set up and working perfectly I expanded business and added 2 more stations same hardware as the first but I can’t get my cash drawer to open.

Using Star TSP 100 receipt printer and Epsilont cash drawer same as the first station phone type cord connects printer to cash drawer.

Re: Cash Drawer / Cash Envelope

Helen — Wed, 16 Jan 2019 17:15:47 GMT

Hello @Chester1! Hmm, do you have the Square Stand for your second station? It sounds ike you do but just to confirm without the Square Stand that specific printer won't automatically open the cash drawer, but you could open it with the key instead.

If you are using Square Stand you can verify how to connect your receipt printer and cash drawer here, and these troubleshooting steps for cash drawer should help too.

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Cash Drawer / Cash Envelope

Re: Cash Drawer / Cash Envelope