thread Re: A customer has asked for a receipt the following day. How do I generate a receipt after the fact in Archived Discussions (Read Only)

A customer has asked for a receipt the following day. How do I generate a receipt after the fact?

RR-CALI — Tue, 22 Jan 2019 19:43:02 GMT

At the time of purchase a customer did not want the receipt but now the next day she wants one. How do I generate this? Thanks

Re: A customer has asked for a receipt the following day. How do I generate a receipt after the fact

pessosices — Tue, 22 Jan 2019 19:48:22 GMT

Hey @RR-CALI

Great question, and it's super easy as long as you have some details about the transaction!

You can go into your Transactions tab on your POS or on your Web Dashboard (https://squareup.com/dashboard/sales/transactions) and find that sale.

Once you find it, click on it, and click Send Receipt and you can Print or Text or Email it!

If you're having trouble finding it, you can search & filter your Transactions on the Web Dashboard by Item, Card Number, Receipt Number, Total $, or a bunch of other metrics.

Hope this helps,

Pesso

Re: A customer has asked for a receipt the following day. How do I generate a receipt after the fact

RR-CALI — Tue, 22 Jan 2019 19:50:48 GMT

Thanks so much - that's so easy!!

Re: A customer has asked for a receipt the following day. How do I generate a receipt after the fact

pessosices — Tue, 22 Jan 2019 19:51:47 GMT

It is! One of the many reasons I love Square - Most things are super easy!

Glad I could help!