thread Re: Aa fee in Archived Discussions (Read Only)

Aa fee

SCWilliams — Wed, 24 Aug 2022 22:18:02 GMT

I have a question regarding fees. I have a fee noted as Aa and do not know why it is charged. See the example below on a $410 on-line charge. I understand the 2.9%+0.3 equals $12.19 for Square, but the additional $10 fee labeled Aa?

Fee Source

Fees

Square

$12.19

$10.00

Re: Aa fee

TheRealChipA — Wed, 24 Aug 2022 23:04:20 GMT

@SCWilliams Can you reply with a screen shot where you see that?

Re: Aa fee

SCWilliams — Thu, 25 Aug 2022 00:03:50 GMT

Re: Aa fee

TheRealChipA — Thu, 25 Aug 2022 00:13:58 GMT

@SCWilliams Well I was baffled at first. Then I looked at the bottom line which details the fees, and thought a quick search would tell me what was going on. Still boggled. The fact that it is an even $10 makes me wonder if it is a fee that Wix is charging you and which Square is passing through, but that would be odd to me as well. I’ll keep searching, but you probably should contact Square Customer Success on the phone tomorrow and see if they can enlighten you. I even suspected that it was an international card transaction fee, but those are usually charged to the cardholder. I’m very surprised that a web search is as fruitless as it is!

When you figure it out, I’d love to know what you found out! I’ll let you know if my research turns up anything in the meantime.

Good luck!

Re: Aa fee

TheRealChipA — Thu, 25 Aug 2022 00:38:17 GMT

Any clue why it indicates your fees are based on an API?