https://community.squareup.com/t5/Archived-Discussions-Read-Only/How-to-keep-your-employees-from-deleting-open-tickets/m-p/108162#M36926 <P>How to keep your employees from deleting open tickets&nbsp;</P> Fri, 01 Feb 2019 21:54:45 GMT chuckwhalen 2019-02-01T21:54:45Z https://community.squareup.com/t5/Archived-Discussions-Read-Only/How-to-keep-your-employees-from-deleting-open-tickets/m-p/108162#M36926 <P>How to keep your employees from deleting open tickets&nbsp;</P> Fri, 01 Feb 2019 21:54:45 GMT https://community.squareup.com/t5/Archived-Discussions-Read-Only/How-to-keep-your-employees-from-deleting-open-tickets/m-p/108162#M36926 chuckwhalen 2019-02-01T21:54:45Z https://community.squareup.com/t5/Archived-Discussions-Read-Only/How-to-keep-your-employees-from-deleting-open-tickets/m-p/108186#M36927 <P>Check your employee permissions in your dashboard.</P> <P>&nbsp;</P> <P>Employees -&gt; Permissions</P> <P>&nbsp;</P> <P>Choose the role you want to modify, then uncheck "Delete or Void items in Open Tickets" and, if you really want to lock it down, also uncheck "Manage all Open Tickets."</P> <P>&nbsp;</P> <P>The Manage All setting will only allow your employees to see the tickets they opened.</P> Sat, 02 Feb 2019 04:17:10 GMT https://community.squareup.com/t5/Archived-Discussions-Read-Only/How-to-keep-your-employees-from-deleting-open-tickets/m-p/108186#M36927 ryanwanner 2019-02-02T04:17:10Z