thread Re: Can I route an email alert when someone buys a SPECIFIC item online? in Archived Discussions (Read Only)

Can I route an email alert when someone buys a SPECIFIC item online?

CubScoutPack99 — Tue, 30 Aug 2022 20:00:34 GMT

Hi, what I want is when someone buys a T-Shirt item from my online store, I want a duplicate email to be sent to another person (in addition to me). Currently as the account holder, I get an email for every order that is placed online, and when I see a T-shirt sale, I must manually forward that Square email to another person. It would be great if there is a feature to do this automatically.

Re: Can I route an email alert when someone buys a SPECIFIC item online?

Gold — Tue, 30 Aug 2022 23:51:01 GMT

HI, this would need to be based within your email account not from Square. Example, if your email is Gmail, you can create a Rule to forward that specific email to a different email address. Gmail automates it.

Hopefully this Google Support page will help.

https://support.google.com/mail/answer/6579?hl=en