thread Re: How do you remove the shop now button I added in error in Archived Discussions (Read Only)

How do I remove the shop now button I added to Instagram in error?

Tbrown — Wed, 27 Feb 2019 18:19:38 GMT

I add the shop now button to my instagram page in error but dont see how I can remove this being that we dont sell actual items just services.

Re: How do you remove the shop now button I added in error

Helen — Wed, 22 Jul 2020 21:40:12 GMT

Hey @Tbrown! Hmm, if you've integrated Square Appointments to your Instagram profile it should say 'Book Now' rather than 'Shop Now'.

Can you try the steps below to disable the button?

Go to your business profile in the Instagram app and tap the Gear icon.
Tap Edit Profile > then tap Contact Options.
Select the word Book (or in your case you might see Shop) on your business profile and delete it.

If you're still seeing 'Shop Now' instead of 'Book Now' or if you're having trouble updating your Instagram please reply here to let me know so I can help!

Re: How do you remove the shop now button I added in error

chrisgrohusko — Wed, 10 Jun 2020 10:51:12 GMT

omg Helen thank you so much!

lol i was freaking out cause i couldnt figure out how to put a book now button, so since support was closed , i went to online help and typed instagram button and hoping for the best, found your golden egg answer! yay! problem was actually i had the toggle button off for profile display, but your logic helped me get to that toggle option. so simple yet so puzzling all these things.

You put me on the path to put a "book now" button on my instagram! thank u !!!

Put profile display option on none hidden last, but as you said, go to contact options and go from there.

best,

chris

Re: How do you remove the shop now button I added in error

isabelle — Thu, 11 Jun 2020 16:36:14 GMT

Hey @chrisgrohusko!

So happy to hear that you were able to find the answer within the Seller Community! Let us know if anything else comes up.

Mistake - Instagram

vashon_flyer — Sun, 19 Jul 2020 23:15:53 GMT

I just got set up and chose the Instagram store as the option, but now I'm totally lost. How do I get back to the beginning and go with something I can deal with?? THX!

Re: Mistake - Instagram

nika — Tue, 21 Jul 2020 12:55:40 GMT

Hey @vashon_flyer- Are you saying that you linked Square to Instagram but want to unlink now? If that's the case, check out Helen's Best Answer here.

Let me know if this isn't quite the case!

Re: How do you remove the shop now button I added in error

ericajaramillo — Fri, 02 Oct 2020 02:55:58 GMT

Hi! I previously added a book now button on my business account, however, I don't need that anymore so wanted to remove it, but I can't do so. After clicking on contact options I see 'add an action button' and I cannot see the remove button, it's not even visible. So how do I remove the book now?

Re: How do you remove the shop now button I added in error

Valentina — Sat, 03 Oct 2020 01:01:05 GMT

If the Best Answer provided here by @Helen didn't quite get you where you needed to be, our Support team should be able to point you in the right direction. Please get in touch directly and we'll take care of you, @ericajaramillo!

Re: How do you remove the shop now button I added in error

ericajaramillo — Sat, 03 Oct 2020 01:26:25 GMT

Hi! Sadly the beat answer did not work for me .. I cannot see the ‘remove it button’ I tried on phone and desktop and still the same problem.

Re: How do you remove the shop now button I added in error

sayra — Sun, 04 Oct 2020 00:59:08 GMT

I'm really sorry to hear that this did not work for you. As mentioned by @Valentina, please contact our Support Team directly so one of our team members can take a look at this in-depth.

Thank you - @ericajaramillo

Re: How do you remove the shop now button I added in error

mishka3003 — Mon, 03 May 2021 16:33:42 GMT

Hi! I do i remove “view shop” button on my Instagram business account?

Re: How do you remove the shop now button I added in error

Valentina — Wed, 05 May 2021 00:58:23 GMT

Hm - are you able to provide a screenshot, @mishka3003?

Are you wanting to disconnect your Square website from your business Instagram? If so, you'll want to click Manage at the top of the settings panel, and click the Disconnect account button. This will remove all your photos from the section. You can follow the steps in this article to reconnect at any time.

I hope this helps, but let us know if this isn't what you need, and welcome to the Seller Community! ✨

Re: How do you remove the shop now button I added in error

Monicajewelers — Wed, 29 Sep 2021 02:25:18 GMT

Hi Helen I have been trying to remove the shop from Instagram for months ans can’t figure it out. Please help I only see my email my contact number address than WhatsApp number

Re: How do you remove the shop now button I added in error

Kassi_ — Wed, 29 Sep 2021 11:57:43 GMT

Welcome to the Community, @Monicajewelers -

What steps have you already tried to get the Instagram button removed?

I don't want to advise something you've already tried that didn't help.

I will keep an eye out for your reply👀.

Re: How do you remove the shop now button I added in error

PhilsNovelties — Wed, 05 Jan 2022 21:58:08 GMT

Hi, I recently added a store to my instagram page but now I want to change platforms. I chose teespring and I would like to start over by removing the store button from my page altogether. Any idea how I can do that? Thanks!

Re: How do you remove the shop now button I added in error

BernadetteA — Fri, 07 Jan 2022 23:42:09 GMT

Thanks for reaching out, @PhilsNovelties

Are you trying to disconnect your Square website from your business Instagram?

If so, you'll want to click Manage at the top of the settings panel, and click the Disconnect account button. This will remove all your photos from the section.

You can follow the steps in this article to reconnect at any time.