thread Re: Customizing appointment emails to clients in Archived Discussions (Read Only)

Customizing appointment emails to clients

CKcommunication — Fri, 08 Mar 2019 20:43:55 GMT

Hi, I would love to use square for my online appontmens but since I do many different kinds of readings, I need to be able to customize the emails that my scheduler sends to my clients so that they can let me know what kind of reading they'd like. I can't find anyway to change the emails that square appointments send out. is this possible? If not I'll have to look to another online scheduler.

thanks

Re: Customizing appointment emails to clients

Chad — Thu, 07 Mar 2019 18:59:43 GMT

Hello @CKcommunication!

You can customize the appointment emails that your customers receive! On your Square Dashboard head to the Appointments tab. From here select settings and then Communications. Then you'll see all of the emails you can customize!

If you still need help finding it please feel free to send me a PM. 😀

Re: Customizing appointment emails to clients

CKcommunication — Fri, 08 Mar 2019 19:54:14 GMT

YAY!! Thanks Chad!!

Re: Customizing appointment emails to clients

Chad — Fri, 08 Mar 2019 20:11:44 GMT

You're welcome @CKcommunication! 😀

Re: Customizing appointment emails to clients

CKcommunication — Fri, 08 Mar 2019 20:42:50 GMT

Hi, one question does square have an option for a customzed intake form (for when the client books an appointme with me)

Re: Customizing appointment emails to clients

CKcommunication — Fri, 08 Mar 2019 22:00:16 GMT

Nevermind Chad, I found a work around. thanks again

Re: Customizing appointment emails to clients

Chad — Fri, 08 Mar 2019 23:17:04 GMT

Sorry about the delay @CKcommunication!

I'm glad you were able to find a work around though. I'm interested in what you landed on. Maybe I could suggest it to another seller in the future. 😀

Re: Customizing appointment emails to clients

oneupgames — Sat, 11 Dec 2021 15:43:26 GMT

Does this intake form above exist with Square online booking?

Re: Customizing appointment emails to clients

Arie — Mon, 13 Dec 2021 04:01:47 GMT

Hey @oneupgames 👋

Thanks for writing back into the seller community. You can create forms with Square Online with this guide. I hope this helps!

Re: Customizing appointment emails to clients

oneupgames — Mon, 13 Dec 2021 04:14:16 GMT

But does it exist with appointments? That’s what I meant to ask. Sorry.

Re: Customizing appointment emails to clients

Arie — Mon, 13 Dec 2021 04:23:44 GMT

I see @oneupgames! At this time, we don't have intake forms like this for Square Appointments.

Re: Customizing appointment emails to clients

iCarla — Wed, 12 Jan 2022 18:53:33 GMT

Hi Chad,

Can you customize the email based on the service the client chose during the appointment booking?