thread Re: How do I remove clients that are in lapsed group that shouldn't be in Archived Discussions (Read Only)

How do I remove clients that are in lapsed group that shouldn't be?

Scotty74 — Wed, 06 Mar 2019 16:36:51 GMT

How do I remove a client from the lapsed list that shouldn't be there?

Re: How do I remove clients that are in lapsed group that shouldn't be

VanKalkerFarms — Wed, 06 Mar 2019 13:39:58 GMT

what do you mean they shouldn't be there? you can change the length of time for a lapsed customer when viewing the list. https://squareup.com/dashboard/customers/directory

Re: How do I remove clients that are in lapsed group that shouldn't be

Scotty74 — Thu, 07 Mar 2019 15:17:27 GMT

when a client has used another form of payment besides a credit card it doesnt register them coming in im assuming therefore i have clients that come in every 4 weeks but doesnt always use a card or thye same card so they hav recieved coupons as if they were lasped....

Re: How do I remove clients that are in lapsed group that shouldn't be

VanKalkerFarms — Thu, 07 Mar 2019 20:09:13 GMT

you would need to tie that purchase to their customer account with their name then. you can add a customer during checkout.

https://squareup.com/help/us/en/article/5532-manage-your-customer-directory-from-the-square-app