thread I'm getting notifications to the wrong phone number in Archived Discussions (Read Only)

I'm getting notifications to the wrong phone number

erinbrigid — Wed, 13 Mar 2019 13:28:02 GMT

In the location section, the phone number is correct, it is the work number. Yet every time I get a new appointment request, it comes to my personal phone, not the work number. How do I fix this?

Re: I'm getting notifications to the wrong phone number

Carrx — Wed, 13 Mar 2019 13:37:50 GMT

In square appointments, click staff. then select your name. is your personal number listed on there? If so, your going to recieve a notification on your cell phone for each appointment set under your name.

how do i change the phone number for appointment updates on square?

Mariiky — Wed, 14 Oct 2020 02:41:53 GMT

It's allowing me to update the phone number on locations but it's still sending the new appointment notification to my old number.. what do I need to do?

Re: how do i change the phone number for appointment updates on square?

Joe — Thu, 15 Oct 2020 11:52:15 GMT

Hi there, @Mariiky 👋 Thanks for reaching out to us here on the Seller Community.

I've gone ahead and merged your post into an existing thread of Sellers who were also looking for information regarding editing phone numbers for Appointment notifications. Take a look at this Best Answer from this same thread, it should get you where you need to be.