https://community.squareup.com/t5/Archived-Discussions-Read-Only/took-a-payment-manually-but-reader-was-no-on-got-a-text-about/m-p/113341#M35345 <P>took a payment manually but reader was no on...got a text about incomplete payment; do I resubmit?</P> Fri, 15 Mar 2019 22:12:28 GMT adamsnursingrev 2019-03-15T22:12:28Z https://community.squareup.com/t5/Archived-Discussions-Read-Only/took-a-payment-manually-but-reader-was-no-on-got-a-text-about/m-p/113341#M35345 <P>took a payment manually but reader was no on...got a text about incomplete payment; do I resubmit?</P> Fri, 15 Mar 2019 22:12:28 GMT https://community.squareup.com/t5/Archived-Discussions-Read-Only/took-a-payment-manually-but-reader-was-no-on-got-a-text-about/m-p/113341#M35345 adamsnursingrev 2019-03-15T22:12:28Z https://community.squareup.com/t5/Archived-Discussions-Read-Only/took-a-payment-manually-but-reader-was-no-on-got-a-text-about/m-p/113617#M35346 <P>Hello @adamsnursingev!&nbsp;</P> <P>&nbsp;</P> <P>It sounds like you might have an un-captured&nbsp;payment. This can happen if your internet connection drops during a sale. You can still capture these payments on your <A href="https://squareup.com/dashboard/" target="_blank">Square Dashboard</A>.&nbsp;</P> <P>&nbsp;</P> <P>You'll need to head to your <A href="https://squareup.com/dashboard/sales/reports/transaction-status" target="_blank">Transaction Status Report</A> and you'll see the option to complete the payment.&nbsp;</P> Mon, 18 Mar 2019 19:08:21 GMT https://community.squareup.com/t5/Archived-Discussions-Read-Only/took-a-payment-manually-but-reader-was-no-on-got-a-text-about/m-p/113617#M35346 Chad 2019-03-18T19:08:21Z