thread Re: how to edit payment confirmation email in Archived Discussions (Read Only)

how to edit payment confirmation email

BRTA_treasurer — Wed, 26 Apr 2023 23:34:50 GMT

My social organization uses Square as a payment portal on our ecwid online store for new members to join our organization or current members to renew their membership. There is nothing shipped and there is nothing to be picked up, so none of the pick up or delivery options apply. They are just paying dues and after payment is completed in Square, we want them to receive a confirmation email that payment was received along with a few welcome sentences. I'm really new to setting up and managing an online store, so maybe there's a better way to do this.

Re: how to edit payment confirmation email

MayaP — Fri, 28 Apr 2023 20:24:47 GMT

Hi @BRTA_treasurer - I see this is your first post in the Seller Community so I'd like to officially welcome you! 🎉👏

You can edit Square online confirmation emails here. Please let me know if you have any other questions.

Re: how to edit payment confirmation email

shootinjh — Fri, 02 Jun 2023 02:23:03 GMT

I am not finding it with your link. I found something under "Communications > Email & Text Alerts. It does not seem to have an "edit" option, though in certain parts of the text, if I double-click enough times, I can change some portions.

I would very much like to know how to edit confirmation emails. Thanks in advance!

Re: how to edit payment confirmation email

BRTA_treasurer — Fri, 02 Jun 2023 04:23:41 GMT

I agree with you. There is nothing on the page that Mayap linked to that tells you how to edit confirmation emails. Maybe another reply will be more helpful.