https://community.squareup.com/t5/Archived-Discussions-Read-Only/How-do-I-process-payments/m-p/114554#M35019 <P>There is a setting in the App which puts your device in Offline mode.&nbsp; <A href="https://squareup.com/help/us/en/article/5095" target="_self">Here's an article</A> that tells you how to set the mode to either Offline or Online.&nbsp; Your device probably somehow got put into Offline mode, since you have an active internet connection.&nbsp; If your device is in Offline mode, as soon as you place it into Online mode, your transactions should finalize.</P> <P>Good luck.</P> Sun, 24 Mar 2019 16:42:51 GMT GlassJudy 2019-03-24T16:42:51Z https://community.squareup.com/t5/Archived-Discussions-Read-Only/How-do-I-process-payments/m-p/114551#M35018 <P>How do I process payments as it says I am offline? But, I am connected to the Internet and Wifi. I have taken payments and they are "offline" transactions.</P> Sun, 24 Mar 2019 16:27:10 GMT https://community.squareup.com/t5/Archived-Discussions-Read-Only/How-do-I-process-payments/m-p/114551#M35018 dw1 2019-03-24T16:27:10Z https://community.squareup.com/t5/Archived-Discussions-Read-Only/How-do-I-process-payments/m-p/114554#M35019 <P>There is a setting in the App which puts your device in Offline mode.&nbsp; <A href="https://squareup.com/help/us/en/article/5095" target="_self">Here's an article</A> that tells you how to set the mode to either Offline or Online.&nbsp; Your device probably somehow got put into Offline mode, since you have an active internet connection.&nbsp; If your device is in Offline mode, as soon as you place it into Online mode, your transactions should finalize.</P> <P>Good luck.</P> Sun, 24 Mar 2019 16:42:51 GMT https://community.squareup.com/t5/Archived-Discussions-Read-Only/How-do-I-process-payments/m-p/114554#M35019 GlassJudy 2019-03-24T16:42:51Z