Checking out a client on appointments after you have already processed the payment

Flowerstyles — Mon, 25 Mar 2019 15:37:47 GMT

I have noticed when I need to checkout a client through the appointment app and I select other, I have to check them out using the square register and it shows up in my records twice. How do I avoid it looking like I was paid for 2 different services so my records will be correct?

Re: Checking out a client on appointments after you have already processed the payment

Helen — Wed, 27 Mar 2019 20:24:19 GMT

Hello @Flowerstyles! It sounds like you might be using the Square Register Point of Sale system (this) to checkout clients? The Appointments app doesn't integrate with the Square Register yet so you could checkout clients from the Appointments app and Square Reader.

Alternatively, you could continue to take card payments at your Square Register and then from the Appointments app change the price of the services to $0 before completing the payment as 'Other'.

I hope that helps! If I've misunderstood your set up please let me know!

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Checking out a client on appointments after you have already processed the payment

Re: Checking out a client on appointments after you have already processed the payment