thread Re: Cash Payment and receipt in Archived Discussions (Read Only)

Cash Payment and receipt

itsGrady — Wed, 27 Mar 2019 00:57:57 GMT

I would like to use the Square Invoice App to process cash payments. Not sure how to do this. About half of my customers pay with cash and I use another invoice app for processing cash but I would like to use this app for both cash sales and credit cards. Is that possible? Can I send the invoice (receipt) to my customers that is marked paid, if they pay with cash? Also, I would like to print out the invoice for a few of my customers who do not have email. Is that possible?

Re: Cash Payment and receipt

VanKalkerFarms — Wed, 27 Mar 2019 02:45:15 GMT

yes, you can accept cash for invoices. and they cost you nothing for cash invoices. yes, you can print an invoice. if a customer doesn't have an email address you will have to use one of yours. you can create one at Gmail for all customers that don't have an email address as there must be an email address for invoices. I use our custom domain and I can just create as many email address as I need for those that don't have email.

Re: Cash Payment and receipt

Izzybaldwin — Thu, 18 Jun 2020 08:58:08 GMT

how do you process a Receipt for cash payment?

Re: Cash Payment and receipt

Joe — Thu, 18 Jun 2020 15:01:43 GMT

Hi there, @Izzybaldwin 👋 If you take a cash transaction, a digital receipt should be produced in the same manner in which a regular card transaction is taken. You can view that receipt from the Transactions tab in your Online Dashboard or POS mobile app.

Select Transactions
Locate specific transaction
Select Receipt

I hope this is helpful! Let me know if you have any additional clarifying questions.

Re: Cash Payment and receipt

BergesBeef — Mon, 28 Sep 2020 14:54:22 GMT

Does Square now charge us to key-in a cash or check transaction? If so, why? And, how do they get that fee from us?

Re: Cash Payment and receipt

Kassi_ — Mon, 28 Sep 2020 19:44:11 GMT

Hey there @BergesBeef -

Welcome to the Community!

A transaction fee is charged is only charged whenever a credit or debit card is swiped, tapped, dipped, or manually entered.

Please let me know if you have any other questions.

Re: Cash Payment and receipt

Hamcusdes — Tue, 29 Jun 2021 13:50:57 GMT

When I take a cash sale and my terminal asks “print receipt” and I say no but it still prints. It’s a waste of paper. How do I fix this?

Re: Cash Payment and receipt

JustinC — Tue, 29 Jun 2021 21:49:22 GMT

Hmm, is automatic receipt printing enabled in Settings? From the app settings, tap Hardware > Printers. Tap the printer station > Receipts. You'll see an option to print manually or automatically. @Hamcusdes

CASH as payment option

northernlights — Fri, 22 Oct 2021 00:44:28 GMT

Sometimes guests want to pay cash. How can I set this up?

Thank you for your help.

Re: CASH as payment option

Kassi_ — Fri, 22 Oct 2021 13:51:12 GMT

Welcome back to the Community, @nothernlights -

Yes, you are able to take cash payments.

I moved yourpost over to a thread where other sellers have brought up this question & provided some good tips to initiate cash payments.

Re: Cash Payment and receipt

northernlights — Fri, 22 Oct 2021 17:47:53 GMT

Sounds good and doable.

But how to include CASH as a payment option?

Re: Cash Payment and receipt

Kassi_ — Fri, 22 Oct 2021 19:38:21 GMT

@northernlights -

You will have to make sure that option is turned on in the settings of your app. Click More > Settings > Type "Payments" in the search bar.

This is where you will be able to add or remove the payment types you want to offer.

Re: Cash Payment and receipt

northernlights — Sat, 23 Oct 2021 00:29:33 GMT

That worked well. Thank you for your help.

Re: Cash Payment and receipt

srhblair95 — Fri, 27 Jan 2023 02:25:58 GMT

How do i add a transaction if it was a cash payment?

Re: Cash Payment and receipt

sayra — Sat, 28 Jan 2023 18:24:41 GMT

Hello, @srhblair95 - Welcome to the Seller Community!

Can you please provide us with more details related to your question to better assist you.

What are you trying to add the transaction to? Not sure we fully understand what you are trying to do.

We will be on the lookout for your reply. Have a good day!

Re: Cash Payment and receipt

AV3 — Sat, 11 Mar 2023 18:26:05 GMT

Last answer was in 2019. You can send receipts to Cell Numbers now and no email seems to be needed

Re: Cash Payment and receipt

AV3 — Sat, 11 Mar 2023 18:29:13 GMT

PS: Go to the PAYMENTS tab and select 'RECORD CASH TRANSACTION'.