thread Re: Change URL to to established location? in Archived Discussions (Read Only)

Change URL to to established location?

NCSWBooks — Tue, 02 Apr 2019 17:30:30 GMT

I goofed - need to change a url for a location from abcd/conference to abcd/workshops. Can it be done or do I toss the location and start over? BLARG.

Re: Change URL to to established location?

GlassJudy — Tue, 02 Apr 2019 18:16:18 GMT

Here's where you'd edit the URL for the business that Square has on file for your location.

Re: Change URL to to established location?

NCSWBooks — Tue, 02 Apr 2019 18:46:34 GMT

Getting an error message - "something wrong on their end"? Tried in 2 browsers. I'll poke at it.... TY!

Re: Change URL to to established location?

GlassJudy — Tue, 02 Apr 2019 18:48:06 GMT

Are you using Chrome? That seems to be the browser that works best with Square.

You're welcome.

Re: Change URL to to established location?

NCSWBooks — Tue, 02 Apr 2019 18:52:52 GMT

Yes, Chrome is all I use. I think it's just Square. Going to try a different computer.

Re: Change URL to to established location?

GlassJudy — Tue, 02 Apr 2019 19:06:51 GMT

I just edited my URL, then changed it back with no problems.

Good luck. Hope you get it sorted out soon, but you may have to contact Square support:

You'll need your customer code to call. Follow the instructions below on how to get it.

Go to Square's support page.

Click “More”

Click "I don't see my issue"

Click "Call Support"

Write down your Customer Code

Call 1 855 700 6000

Re: Change URL to to established location?

GCLP — Tue, 18 Feb 2020 13:48:41 GMT

How did you change the URL?

Re: Change URL to to established location?

JustinC — Wed, 19 Feb 2020 17:36:16 GMT

Hey

@GCLP - did the link posted in GlassDale's response above help? If not, reach out to our CS Team so they can lend a hand. Steps to contact them are listed above.

Re: Change URL to to established location?

GCLP — Wed, 19 Feb 2020 21:10:40 GMT

I changed the name but the top of the screen where the link takes you to purchase says "My Site". How do I get it to say the company name?

Re: Change URL to to established location?

JustinC — Thu, 20 Feb 2020 21:23:04 GMT

Ah, I see. Thanks for clarifying .@GCLP

This thread should answer your question. I hope this helps!

Re: Change URL to to established location?

ginawood — Mon, 01 Jun 2020 22:44:18 GMT

hello

did the link change

i am having the same issue - changing the url and the link posted never resolves

i am in chrome

any advice appreciated

gina

Re: Change URL to to established location?

nika — Wed, 03 Jun 2020 12:36:24 GMT

Hey there @ginawood- It'd probably be best to follow GlassDale's suggestion and give our CS team a call at this point if you're still having some trouble.