thread Delinquent payment options in Archived Discussions (Read Only)

Delinquent payment options

Melodicly — Tue, 02 Apr 2019 23:25:59 GMT

I sent my first client an invoice and even have her card on file but she has yet to pay it. If this were to continue, does square offer any assistance in this matter? What is the acceptable time frame, ie 10 days past due date etc before action is expected to be taken to collect? Thanks!

Re: Delinquent payment options

VanKalkerFarms — Wed, 03 Apr 2019 02:13:27 GMT

payment terms need to be stated on the bill under terms so both you and your client know what is expected. each state has different rules but 10 days is definitely not a delinquent bill yet.

also if their credit card is on file you can charge it anytime you want since they gave you permission to hold their credit card on file for future charges.

Square is not a collection agency and isn't going to help you get paid, that will be up to you.

Re: Delinquent payment options

Melodicly — Wed, 03 Apr 2019 14:20:12 GMT

Ok, I didn’t realize I could just charge it since I have her card on file. Thanks